Do B2B Accounts Receive Free Shipping?Updated 20 hours ago
B2B Free Shipping Program
Approved PNW Sanitary B2B and wholesale customers qualify for separate free-shipping thresholds that differ from our standard retail program. These thresholds are based on order size, weight, and shipping method.
Free Small-Parcel Shipping
For eligible wholesale customers, free ground shipping is available for qualifying small-parcel orders that meet the current wholesale threshold (typically $1,000+ before tax and discounts).
This applies to:
- Small-parcel shipments (UPS Ground)
- Orders shipping within the contiguous U.S.
- Orders that meet or exceed the wholesale threshold after discounts
Note: Discounted pricing may affect eligibility. Thresholds apply to the final discounted subtotal.
Free Freight / LTL Shipping
Most B2B orders over $1,000+ qualify for free freight (LTL) to commercial addresses with standard receiving capability.
Includes:
- Palletized orders
- Orders ≥150 lb or requiring freight due to dimensions
- Delivery to commercial locations with loading docks or forklifts
Residential delivery, liftgate service, or limited-access addresses may incur additional fees billed directly to the customer unless pre-arranged.
What’s Not Included
- International orders
- Expedited freight or time-specific delivery services
- Freight requiring specialized handling
- Freight to non-commercial or hard-to-access locations
How We Ship B2B Orders
- Orders are evaluated at checkout to determine parcel vs. freight.
- Large B2B orders automatically route to LTL for safety and cost efficiency.
- Our team may contact you if LTL is recommended or required.
If free shipping applies, we select the most efficient domestic carrier (UPS Ground or contracted freight carriers).
Do B2B Customers Still Receive Retail Free Shipping?
No. B2B customers have different pricing structures and therefore follow the B2B shipping program, not the retail $99+ program.
Need an Updated Threshold?
Some B2B accounts (very high-volume or specialty purchasing) may qualify for customized thresholds. Contact us if you believe your buying program requires review.
Sales: [email protected]
Wholesale Support: [email protected]