Where Can I Find the Shipping Policy?Updated 20 hours ago
Where Can I Find the Shipping Policy?
PNW Sanitary’s complete Shipping Policy is available on our website and outlines our shipping methods, transit times, carrier options, cutoff times, international shipping guidelines, and freight/LTL procedures.
You can view it anytime at:
PNW Sanitary Shipping Policy
What the Shipping Policy Covers
The Shipping Policy provides detailed information regarding:
- Where we ship from (Olympia, Washington)
- Shipping cutoff times for same-day fulfillment
- Estimated delivery times for UPS Ground and other services
- Expedited shipping options
- LTL and freight handling procedures
- International shipping availability
- Tracking information and carrier updates
The policy also outlines how backordered items are handled and what customers can expect if a delay occurs due to carrier operations or severe weather.
Free Shipping Details
The Shipping Policy includes an overview of our free shipping program:
- Free UPS Ground shipping for retail orders of $99+ (contiguous U.S. only)
- Wholesale/B2B free shipping thresholds differ
- Limitations apply for oversized, heavy, or freight-only items
For full details, see:
Free Shipping Program
Freight & LTL Shipping
Large orders, palletized shipments, or orders containing oversized items may be routed via LTL freight. When applicable, our Shipping Policy explains:
- How freight charges are calculated
- Receiving requirements (dock, forklift, or liftgate service)
- Free LTL eligibility for qualifying wholesale orders
- Residential and limited-access delivery considerations
International Shipping
Our Shipping Policy details international carrier options, customs considerations, delivery estimates, and important notes regarding duties, taxes, and insurance coverage.
Questions?
If you need help understanding shipping options or delivery estimates, our support team is happy to help: