PNW Sanitary offers local pickup at our Tumwater, WA warehouse for orders placed online. Learn how the pickup process works and what to expect.

<h3 id="local-pickup-availability">Local Pickup Availability</h3><p><strong>Yes &#x2014; PNW Sanitary offers local order pickup at our Tumwater, Washington warehouse.</strong> This option is available for customers who prefer to collect their orders in person after placing an order online.</p><h3 id="before-you-arrive">Before You Arrive</h3><p><u>Please note that we are not a retail storefront and do not have a showroom or walk-in browsing available.</u> All orders must be submitted through our website before arriving for pickup, as we are unable to accept or process in-person purchases at the warehouse.</p><h3 id="when-your-order-is-ready">When Your Order Is Ready</h3><p>Once your order has been fulfilled, you will receive an email notification with:</p><ul><li>Pickup instructions</li><li>Our warehouse address</li><li>The designated pickup area</li></ul><p>Most in-stock orders placed before our daily fulfillment cutoff time are eligible for same-day pickup.</p><h3 id="coordinating-your-pickup">Coordinating Your Pickup</h3><p>If you need to arrange a specific pickup time or have questions about your order, our support team is happy to help.</p>

Can I Pick Up an Order at the Warehouse?

Most in-stock PNW Sanitary orders placed before our daily cutoff ship the same business day. Review our fulfillment schedule and processing guidelines.

<h3 id="same-day-shipping-eligibility">Same-Day Shipping Eligibility</h3><p>PNW Sanitary fulfills orders quickly and accurately. <strong>Most in-stock orders placed before 12:00 PM Pacific Time (Monday&#x2013;Friday) are processed and shipped the same business day.</strong></p><p>Orders placed after the cutoff time, on weekends, or on holidays will be processed on the next business day.</p><h3 id="order-processing-schedule">Order Processing Schedule</h3><div style="border:1px solid #ddd; padding:12px; margin-bottom:10px; border-radius:4px;"><strong>Monday&#x2013;Friday, before 12:00 PM PT</strong><br><span>Ships: Same Day</span></div><div style="border:1px solid #ddd; padding:12px; margin-bottom:10px; border-radius:4px;"><strong>After 12:00 PM PT or Weekends</strong><br><span>Ships: Next Business Day</span></div><h3 id="exceptions--additional-processing-time">Exceptions &amp; Additional Processing Time</h3><p>Although most orders ship the same day, some may require additional processing time&#x2014;especially during periods of high order volume or if an order requires additional verification.</p><p><strong>Large-volume orders and palletized freight shipments may require an additional 1&#x2013;2 business days for preparation.</strong></p><h3 id="backordered-items">Backordered Items</h3><p>If an item is backordered, our team will notify you with options, including:</p><ul><li>Holding the order until all items are in stock</li><li>Shipping available items immediately and sending backordered items separately</li></ul><h3 id="expedited-shipping-requests">Expedited Shipping Requests</h3><p><strong>All expedited shipments (such as UPS Next Day Air or UPS 2nd Day Air) are prioritized and typically ship the same business day when placed before the cutoff.</strong></p><h3 id="usps-priority-mail-disclaimer">USPS Priority Mail Disclaimer</h3><p>USPS Priority Mail is <strong>not</strong> a guaranteed or expedited service. Delivery times provided by the postal service are estimates only. <strong>PNW Sanitary cannot issue refunds for USPS Priority Mail delays.</strong> For guaranteed delivery timelines, we recommend selecting a UPS expedited</p>

What Is the Cutoff Time for Same-Day Shipping?

Most in-stock PNW Sanitary orders are processed within one business day, with many shipping the same day. Learn what can affect processing time.

<h3 id="typical-order-processing-time">Typical Order Processing Time</h3><p>For in-stock items, <strong>most PNW Sanitary orders are processed within one business day</strong>. Many orders ship the same day when they are placed before our daily cutoff time.</p><p>Order processing includes payment confirmation, picking and packing, and preparing your shipment for carrier pickup.</p><h3 id="same-day-vs-next-business-day-processing">Same-Day vs. Next-Business-Day Processing</h3><div style="border:1px solid #ddd; padding:12px; margin-bottom:10px; border-radius:4px;"><strong>Orders placed before 12:00 PM Pacific Time (Monday&#x2013;Friday)</strong><br><span>Typically processed and shipped the same business day.</span></div><div style="border:1px solid #ddd; padding:12px; margin-bottom:10px; border-radius:4px;"><strong>Orders placed after 12:00 PM Pacific Time, on weekends, or on holidays</strong><br><span>Typically processed and shipped on the next business day.</span></div><p>All orders are processed in the order they are received.</p><h3 id="factors-that-may-extend-processing-time">Factors That May Extend Processing Time</h3><p>While most orders are processed quickly, some situations may require additional handling time, including:</p><ul><li>Large-volume orders or palletized freight shipments</li><li>Orders with multiple line items or mixed product families</li><li>Backordered or partially in-stock items</li><li>Orders requiring additional verification or documentation</li></ul><p><strong>Large-volume orders and freight shipments may require an additional 1&#x2013;2 business days for preparation.</strong></p><h3 id="backordered-items">Backordered Items</h3><p>If any item on your order is backordered, our team will contact you with options, such as:</p><ul><li>Holding the order until all items are available</li><li>Shipping available items now and sending backordered items separately</li></ul><h3 id="expedited-orders">Expedited Orders</h3><p><strong>Expedited shipments (such as UPS Next Day Air or UPS 2nd Day Air) are prioritized during fulfillment.</strong> When placed before the daily cutoff time, these orders are typically processed and shipped the same business day, subject to inventory availability.</p><h3 id="need-your-order-by-a-specific-date">Need Your Order by a Specific Date?</h3><p>If you are working against a firm installation or production deadline, we recommend:</p><ul><li>Placing your order as early in the day as possible</li><li>Selecting an appropriate expedited shipping service when needed</li><li>Contacting our support team if you have time-critical requirements</li></ul>

How Long Does Order Processing Take?

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Customer Support - PNW Sanitary

Learn how to place, edit, and manage orders with PNW Sanitary. Find information on order processing times, local pickup, cancellations, combining orders, and fulfillment procedures.

Ordering & Fulfillment – PNW Sanitary

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